artificial intelligence

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THE Monetary Authority of Singapore (MAS) has assembled a group of industry players to help the financial sector regulator develop a guide on the responsible and ethical use of artificial intelligence (AI) and data analytics by financial

THE Monetary Authority of Singapore (MAS) has assembled a group of industry players to help the financial sector regulator develop a guide on the responsible and ethical use of artificial intelligence (AI) and data analytics by financial institutions.

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Artificial intelligence in financial services

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Artificial intelligence in financial services

Chatbots. Personal assistants. Robo-advisors. Machine learning. Cognitive computing. And so much more. While the term artificial intelligence (AI) has been around for 60 years, it has finally become part of our daily lives—and how we bank, invest, and get insured. 

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How chatbots and artificial intelligence will save banks and the finance industry billions

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How chatbots and artificial intelligence will save banks and the finance industry billions

Chatbots, computer programs that typically use text-based live chat as an interface to carry out tasks for customers on behalf of the business, are emerging as an inexpensive way to introduce artificial intelligence (AI) in banking.

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Banks face up to impact of tech disruption

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Banks face up to impact of tech disruption

A top executive at a major Wall Street bank is deep into his spiel on how artificial intelligence (AI) will make the firm smarter and leaner when he pauses to take a question: What does this mean for young people entering the business?

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Conversational Banking Will Transform the Financial Services Industry

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Conversational Banking Will Transform the Financial Services Industry

Leveraging the power of artificial intelligence (AI) and the surging popularity of messaging apps, conversational interfaces are enabling unprecedented banking engagement and re-establishing relationship banking.