chatbot

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Fast and no need for coffee breaks: ‘Robots’ take over mundane tasks at Singapore banks

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Fast and no need for coffee breaks: ‘Robots’ take over mundane tasks at Singapore banks

SINGAPORE: Since starting work at the United Overseas Bank’s (UOB) trade finance operations team three weeks ago, Amy has been busy processing requests for letters of credit from the bank’s corporate clients.
 

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Introducing Dialogflow Enterprise Edition, a new way to build voice and text conversational apps

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From chatbots to IoT devices, conversational apps provide a richer and more natural experience for users. Dialogflow (formerly API.AI) was created for exactly that purpose — to help developers build interfaces that offer engaging, personal interactions.

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LinkedIn Smart Replies Automate Small Talk

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LinkedIn Smart Replies Automate Small Talk

Now LinkedIn has taken autocorrect to a whole other level by launching a feature called Smart Replies. It actually writes your messages for you. In case you get stuck or you’re in a hurry, LinkedIn jumps in with some machine learning to bail you out. While it could be useful, generating a contextual message like “Sounds good!” feels like a flagrant waste of advanced technology.

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Artificial intelligence in financial services

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Artificial intelligence in financial services

Chatbots. Personal assistants. Robo-advisors. Machine learning. Cognitive computing. And so much more. While the term artificial intelligence (AI) has been around for 60 years, it has finally become part of our daily lives—and how we bank, invest, and get insured. 

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How chatbots and artificial intelligence will save banks and the finance industry billions

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How chatbots and artificial intelligence will save banks and the finance industry billions

Chatbots, computer programs that typically use text-based live chat as an interface to carry out tasks for customers on behalf of the business, are emerging as an inexpensive way to introduce artificial intelligence (AI) in banking.

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Conversational Banking Will Transform the Financial Services Industry

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Conversational Banking Will Transform the Financial Services Industry

Leveraging the power of artificial intelligence (AI) and the surging popularity of messaging apps, conversational interfaces are enabling unprecedented banking engagement and re-establishing relationship banking.