Market Update

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Introducing Dialogflow Enterprise Edition, a new way to build voice and text conversational apps

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From chatbots to IoT devices, conversational apps provide a richer and more natural experience for users. Dialogflow (formerly API.AI) was created for exactly that purpose — to help developers build interfaces that offer engaging, personal interactions.

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$4 trillion wealth transfer sparks battle for kids

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$4 trillion wealth transfer sparks battle for kids

It is set to be one of the biggest intergenerational wealth transfers in history. When baby boomers, who are now in their 60s and 70s, pass their money on to younger family members, millennials will be large beneficiaries. And private banks are desperate to keep them as clients.

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LinkedIn Smart Replies Automate Small Talk

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LinkedIn Smart Replies Automate Small Talk

Now LinkedIn has taken autocorrect to a whole other level by launching a feature called Smart Replies. It actually writes your messages for you. In case you get stuck or you’re in a hurry, LinkedIn jumps in with some machine learning to bail you out. While it could be useful, generating a contextual message like “Sounds good!” feels like a flagrant waste of advanced technology.

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Artificial intelligence in financial services

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Artificial intelligence in financial services

Chatbots. Personal assistants. Robo-advisors. Machine learning. Cognitive computing. And so much more. While the term artificial intelligence (AI) has been around for 60 years, it has finally become part of our daily lives—and how we bank, invest, and get insured. 

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How chatbots and artificial intelligence will save banks and the finance industry billions

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How chatbots and artificial intelligence will save banks and the finance industry billions

Chatbots, computer programs that typically use text-based live chat as an interface to carry out tasks for customers on behalf of the business, are emerging as an inexpensive way to introduce artificial intelligence (AI) in banking.

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Will Digital Disruption Trigger The Next Financial Crisis?

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Will Digital Disruption Trigger The Next Financial Crisis?

According to global consulting firm McKinsey, the banking industry is facing significant threats from new digital competitors, and from consumer adoption of digital services overall. If financial institutions don't address these risks appropriately, they could suffer the kind of big blows to their balance sheets not seen since the worldwide financial crisis of 2008

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Banks face up to impact of tech disruption

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Banks face up to impact of tech disruption

A top executive at a major Wall Street bank is deep into his spiel on how artificial intelligence (AI) will make the firm smarter and leaner when he pauses to take a question: What does this mean for young people entering the business?